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Welcome to AnimalPainSpray.com
A Division of BodyWell Rx, LLC
USA & International Distributor - EuroAmerican IP, LLC
MADE IN USA

Please use this guide to assist you while shopping our site for your companions.

If you would like to place an order or have questions, please call our Toll Free Hotline during regular business hours:
Mon. - Fri. 8:00am - 5:00pm EST 1-866-972-6467.

If you would like to order after hours or on weekends - please leave your name, phone number and the best time to reach you and a representative will contact you at our earliest convenience.

If you want to send us a testimony or comment, please email us at: DebraJPaul@bellsouth.net.
We prefer to respond in person by telephone; however, our International customers are welcome to email questions.
Thank you.

Menu:
About Our Service
How do I order products?
How do you ship and what are your rates?
What payment methods do you accept?
Return Policy / Guarantee

About Our Service

How Do I Order?

Shipping Rates & Policies

All Domestic Shipments are sent USPS 2-3 day Priority Mail
or Express Mail if requested.

Domestic S&H = Determined automatically by zip code destination by USPS system.
Example = $7.35 one bottle, $9.30 three - five bottles, lots of five bottles at Base Rate of $9.30 per 5.
Please allow between 2-3 business days for Domestic USPS Priority Mail Delivery.

Express USPS (United States Postal Service) S&H = approx. $24.88. Available as a special request that can be phoned in. Cut-off time is 1:00pm PST. Monday through Friday.
Attention: Express Delivery can not be guaranteed anymore.
From experience we know that we will get the order filled in time, and have it picked up on schedule; but what happens after that in the U.S.P.S. system (overall a VERY good system), just can not be guaranteed on our part anymore.
The good news is - 90% of the time, however, it will be on time.

*International S&H starts at $25.65 (Determined automatically by destination and weight).
*International orders that require more postage because of increased weight considerations will be
charged the additional postage after a final shipping price has been determined.
All Domestic & International Shipping and Handling fees will not exceed the actual posted cost of shipping,
if it surpasses the base fees listed above.

Most International orders are shipped Global Priority Mail (4-7 business days) unless the total package weight exceeds
4 pounds. If the total weight is over 4 lbs., Global Priority is not available and the order will have to go Global Express Mail, which is faster (3-5 business days), but more expensive. If neither these options are available, it will go via Air Mail (7-21 days).
Attention: Delivery OUTSIDE the U.S.A., Great Britain, Canada and
Australia / NZ is no longer guaranteed or refundable.

We will provide documentation of shipping; however, once an order leaves the U.S. we are not responsible for delivery.

Upon purchasing and shipment of your order, you will receive a confirmation email.
Should anything unforeseen arise, you will receive a discreet email detailing the situation.

Payment Methods

We currently accept Visa, MasterCard, Discover, American Express, eCheck & PayPal using a 128-bit SSL Secure Server. When you phone in your order, all of your personal information, including credit card number, are processed on a secure connection that encrypts your transaction, making it unreadable to anyone but our credit card authorization company.

Your credit card statement will be billed from: "EuroAmerican IP, LLC".

If you want to use a Money Order, Cashier's or Personal Check instead of a credit card, send it with an itemized list to the business address on the Contact page; please include your return address and day time phone number. Should a products price change, the original price will be honored if order is received within 7 days of the date of the posted price change.

Return Policy / Guarantee

EuroAmerican, IP, LLC / BodywellRx Product Line - 100% Satisfaction or Your Money Back. Period.

The maximum amount refunded will be the purchase price of One (1) bottles minus S&H charges.
We will absorb any bank processing fees for the transaction.

Any request for a refund must be preceded by a confirmation PHONE CALL telling us why you want to return it, within 30 days of the original purchase. You will not be responsible for return shipment of product unless requested by our Director.

By using this website and/or BodywellRx Brand Product(s) you agree that: compensation for claims you may have (including consequential and punitive damages) shall be limited to the amount you have paid toward EuroAmerican IP, LLC (including owner and employees) and its BodywellRx brand of products and/or services.

Note: Delivery outside the U.S.A., with the exceptions of: Great Britain, Canada, India and/or Australia/NZ is no longer guaranteed or refundable. We will provide documentation of shipping; however, if an order is not going to any
of the above mentioned countries we are not responsible for delivery.

Should you have any further questions regarding our policy,
please call us Toll Free at: 1-866-972-6467 during regular business hours.

Thank You